Crexi Review

Crexi Overview

Founded in 2015, Crexi is reimagining commercial real estate with industry-leading software that helps it market, analyze, and trade commercial property more effectively. Crexi offers a suite of due diligence tools, transaction services, deal pipeline support, and a dynamic listing marketplace. The Los Angeles-based company accelerates deal cycles, empowering millions of monthly users who have closed over $615B in deals and marketed over $7T in property value over the company’s nine-year history.

Our Take On Crexi

Best for CRE companies looking to market, analyze, and trade commercial property more effectively.

Visit Site

Crexi is a Los Angeles-based real estate software and data analytics provider. Its robust listing marketplace and technology platform contain easy-to-use workflow management tools and customizable data analytics designed to streamline the CRE process from listing to closing. 

More

Pros

• Crexi’s listing marketplace is free. Listing & searching is also free.
• Crexi’s listing platform is the fastest-growing CRE marketplace.
• Crexi Intelligence offers nationwide real-time market trends, demographics, detailed property records, and sales comps.
• Crexi PRO, which comes with an Intelligence subscription, offers several other broker tools, including lead generation and marketing features.

Cons

• Crexi is a relatively young company compared to its competitors.
• Not every CRE professional is tech-savvy enough to fully leverage Crexi’s features.

Pros Explained

The listing marketplace is free. Crexi is a premiere digital marketplace for buyers, sellers, and investors. Anyone can create an account and view listings on the marketplace for free. Crexi has over 500K U.S. properties of diverse asset types for sale or lease. More than 2.5M users now interact on Crexi’s platform monthly.

Crexi’s marketplace has more listings than any other platform, making it the fastest-growing CRE listing platform. Over the company’s history, Crexi’s millions of users and commercial listings have totaled more than $7T in property value. Crexi also has advanced search capabilities, enabling users to filter listings based on criteria like property type, location, size, price, and desired cap rate. Crexi’s collaboration tools also allow users to communicate, negotiate, and share documents securely within the platform.

Crexi Intelligence offers nationwide real-time market data. A monthly Crexi Intelligence subscription enables brokers to confidently source and evaluate deals by analyzing real-time market trends and demographics across over 153M property records and nationwide sales comps. Brokers can visualize dynamic data like population, income, and traffic using responsive maps, and access localized demographic insights within a 1-, 3-, or 5-mile radius of selected properties. They can also find and export verified CRE ownership contact info from public records and sales comps for enhanced business development.

Crexi PRO offers a robust and transparent lead generation tool. A Crexi PRO membership provides full access to the platform’s offerings, which helps users match listings with the right buyers and tenants much faster. A PRO membership also includes full access to Crexi Intelligence. PRO users have their properties listed at the top of relevant on-site searches and are also included in targeted broker-branded blasts to prospective buyers, tenants, or investors.

Brokers get a wealth of info with every lead. When brokers add listings, they can see who views and interacts with those listings, along with a ton of info about each viewer. Crexi gives brokers access to basic contact info on every lead for free, while PRO subscribers receive more detailed lead data.

Crexi was founded in 2015, making it relatively young. Its main competitor, LoopNet, was founded in 1995 and is currently owned by CoStar. Crexi compares favorably, but LoopNet is larger and currently has more monthly visitors to its online CRE marketplace (about 13M as of April 2023). LoopNet/CoStar’s brand name recognition also gives it a big advantage.

Only tech-savvy CRE pros can fully leverage Crexi. The real estate industry has always been slow to adopt new tech, so it’s no surprise that only tech-savvy users (or those with access to a dev team) will be able to truly harness Crexi’s full feature set.

Crexi Product Offerings

Crexi is an online CRE marketplace and tech platform that offers a full suite of products to help industry professionals streamline the CRE process from listing to closing.

Instantly evaluate any property or market nationwide

Crexi’s premium Intelligence product empowers users to access over 153M property records, nationwide sales comps, interactive maps, market insights, and more. Subscribers get full access to all the data and analytics they need to buy or sell commercial properties in their local market. Premium data includes ownership contact info from public records, lending and mortgage data, property characteristics, and more all in one place.

Find the best deals on Crexi’s Auction Platform

Commercial properties are sold exclusively on Crexi’s online auction platform via a secure bidding format accessible on the property page. Industry pros reach the most qualified buyers by listing their property in a Crexi auction. The company’s dedicated team handles every part of the auction, including marketing, qualifying buyers, and closing. With deal terms agreed upon in advance, once a winning bidder emerges, both parties can look forward to a seamless escrow process and new ownership within 30 days.

Crexi PRO helps match listings to the right tenants and buyers

Crexi offers ALL PRO, Sale PRO, and Lease PRO subscriptions that provide access to different features. PRO benefits include subscribers appearing higher in Crexi search results and getting six times more leads on average than users on the free plan. PRO users are also included in Crexi-generated email blasts and targeted recommended property emails. They can also take advantage of the email campaigns portal to send targeted email campaigns to their contacts and leads. 

User Experience

Overall, the Crexi platform offers commercial property buyers and sellers a user-friendly UI/UX experience. Its website is intuitive and easy to navigate, designed for desktop and mobile use. The company’s goal is to integrate AI and machine learning into the user experience to learn from user actions and further improve UX.

Crexi’s website and platforms also streamline multiple aspects of a broker’s job, making the site a one-stop shop that simplifies siloed tech stacks. Compare that to typical broker tools that tend to be very hands-off and specialized, and it’s easy to see why Crexi holds a 4.9-star rating on Trustpilot from nearly 3K reviews.

Customer Support

Customer support for Crexi comes in several forms. The website has a live online chat feature available to everyone, whether they are paid subscribers or not. Paying customers get additional customer support and access to a customer success team that they can contact at any time. 

Crexi also has a robust Learning Center on its website that provides in-depth answers to common questions. The company also holds ongoing webinars and trainings that provide more comprehensive guidance on how to take advantage of their services.

Pricing

Crexi offers a free plan that includes quality leads, timely auction alerts, and the ability to send and track emails. Free members can search for and list unlimited properties and access basic property details and analytics.

Crexi also offers a premium service. Crexi PRO is an annual subscription plan built for brokers to market their properties, generate leads, and close deals quickly. A PRO subscription also offers full access to the Crexi Intelligence platform. PRO membership also includes:

• Property marketing emails with in-depth performance data
• Your listings appear in targeted property email blasts and new property update blasts to qualified buyers and tenants
• Access to complete lead and CRE ownership contact info (*monthly contact info export limits apply)
• Unlimited access to Crexi Intelligence sales comps, property records, and research tools
• A dedicated customer success team

Crexi Intelligence is another premium option that costs $299 monthly if you sign up on the website, or lower with an annual subscription. Intelligence is a data subscription that helps brokers, buyers, and sellers make better decisions when evaluating, buying, and selling commercial real estate. Intelligence includes:

• Access to all property and ownership info beyond what is available to free users; ability to connect with owners directly
• Access to over 13M sales comps and 153M nationwide property records
• Access to comprehensive nationwide demographic insights and research trends
• Interactive maps to view population, traffic, points of interest, and much more

Notably, Crexi PRO pricing isn’t public, while Crexi Intelligence is the platform’s only self-serve subscription pricing. Crexi also offers multi-seat and enterprise subscription options. Interested brokers can reach out to the Crexi team with product and pricing questions or for a demo.

Competitors

Crexi’s main competitors are LoopNet, Yardi, and Reonomy:

LoopNet

Founded in 1995, LoopNet was acquired by CoStar Group in 2018. It’s an online marketplace for commercial property, providing listings for sale and lease mostly in the U.S. LoopNet connects tenants and buyers with property owners in an open, free network. As of 2023, its website had more than 12M unique monthly visitors. The company’s business model involves selling memberships to the site. Like Crexi, paid or premium LoopNet memberships offer additional benefits that enhance property visibility and more.

Yardi

Founded in 1984, Yardi began as a small software startup and grew rapidly to become one of the leading providers of high-performance software for the real estate industry. Its data intelligence makes it a serious competitor. Yardi Matrix offers comprehensive real estate data analytics for multifamily, student housing, office, and self-storage properties across the United States. Yardi Matrix also provides free national and market reports, special research bulletins, and webinars that help CRE professionals make well-informed investment decisions.

Reonomy

Reonomy, acquired by Altus Group in 2021, is a leading CRE data insights provider headquartered in New York City. Founded in 2013, Reonomy uses proprietary algorithms to power its data intelligence services. The company aggregates data from multiple sources and employs machine learning to generate market insights. Reonomy consolidates various data sets to create a unified database covering more than 50M U.S. properties across all 50 states.

How We Evaluated Crexi

When evaluating Crexi, we examined several factors, including:

• Product and service offerings: We dug into Crexi’s features, products, and services, including its full suite of advanced tools to streamline, manage, and close property deals.
• Pros and Cons: We checked the boxes on what potential clients are looking for and compared features that make Crexi stand out from its competitors.
• Ease of use: We examined how user-friendly Crexi’s platforms are, how intuitive the onboarding process is, and how quickly a new user will likely understand and take advantage of the platform’s full functionality.
• Customer support: We evaluated Crexi’s existing customer support network and scored it on response times, training materials, and access to customer service reps.
• Pricing and transparency: We reviewed how Crexi products and services are priced and whether readily available pricing info is available directly on its website.

Summary of Crexi Review

With millions of users and more than 500K commercial property listings totaling over $7T in value throughout the marketplace’s history, Crexi is one of the industry’s fastest-growing platforms. Its property listing services and robust data intelligence have made it one of the most trusted names in CRE despite being founded in 2015. Its free platform enables real estate professionals to streamline, manage, and close property deals faster with advanced AI and machine learning tools.

LoopNet is Crexi’s main competitor, and while LoopNet has been operating much longer, Crexi is quickly closing the gap in its bid to be the industry’s leading property listing site. Crexi’s user experience and customer support compare favorably to LoopNet, and Crexi’s premium services, such as PRO and Intelligence, also cost less than similar LoopNet services.

Disclaimer

This page may contain affiliate links. If you make a purchase or investment through these links, CRE Daily LLC may receive a commission at no extra cost to you. These recommendations are based on our direct experience with these companies and are suggested for their usefulness and effectiveness. We advise only purchasing products that you believe will assist in reaching your business objectives and investment goals. Nothing in this message should be regarded as investment advice, either on behalf of a particular security or regarding an overall investment strategy, a recommendation, an offer to sell, or a solicitation of or an offer to buy any security. Advice from a securities professional is strongly advised, and we recommend that you consult with a financial advisor, attorney, accountant, and any other professional who can help you understand and assess the risks associated with any real estate investment. For any questions or assistance, feel free to contact [email protected]. We’re here to help!